Mission statement

This is a mission statement we like to call The HostNexus Difference - a message from our General Manager. What makes HostNexus different from other hosts? Why should I choose HostNexus abo ve all the companies that I am researching? These are common questions asked in pre-sales communications and also some of the most pertinent any potential client can ask of a web host. The ability to stand-out from the crowd due to positive points found in a service is a rare and important quality in an online company trading in a somewhat saturated market.

  • A Name You Can Trust!

    HostNexus has been serving our clients since 2001. That makes us older than 95% of all web hosts out there. And HN has never changed hands. Still under management of our original founders and owners. We are here to stay!

  • 24x7x365 Technical Support & Assistance

    We are dedicated to satisfying our customers - in fact we are fanatical about it. Our technicians are on standby to assist you with whatever you may need 24 hours a day, 7 days a week, 365 days a year. Our average response time to support e-mails is 15 minutes, and sometimes even as fast as 1 minute!

  • Serious Security

    Nothing is more important than YOUR data and we take every precaution to secure it. Regular service updates and patching to constant auditing to firewalls and so much more mean that we have never suffered serious security problems. We also backup your data across a private network to separate storage servers!

  • Large Online Community

    We've always had an open community here at HostNexus and we feel it's one of the things that makes us special. Our clients are great and are always on hand to help each other out. They've contributed over 10,000 threads and 100,000 posts since 2002! We encourage all our clients to get involved and it's great fun too.

  • No Overloaded Servers

    We simply have no need to overload our servers. Our pricing model while cheap does not rely on ridiculous overselling so we can keep a very low client to server ratio. If a server starts to feel overloaded we identify the problems sites and work with clients to fix issues or move them to a more appropriate hosting solution.

  • World Class Data Center

    We were one of the first clients of the FortressITX Data Center in New Jersey and we remain one of their largest. Our size gives us priority support and they look after us very well! This is one of the benefits that we can pass on to our clients.

  • Diverse Range of Hosting Solutions

    No matter what your hosting needs we can accommodate you. From standard Linux Hosting to Windows ResellerHosting to more complex ColdFusion and Ruby on Rails - we can pretty much do it all. And when you outgrow shared hosting you can upgrade to aVPS or your very own server or multiple load balanced servers.

  • Competitive Pricing and Generous Space and Transfer

    HostNexus is one of the cheapest hosts on the internet and we do it all without the need to oversell and lie to our clients about "unlimited" space and transfer! Our plans offer clients more than enough resources to host their sites on a reliable platform. At HN we are realists and the space and transfer you can use is very real.

  • Incredibly Fast Servers

    We like to stay on top of the latest and greatest here at HN. Our current reseller/shared servers (as of February 2009) are Dual Quad Core Harpertowns with 4 x 500GB SATA II HDDs in RAID 10 with 4 to 16GB Memory!

  • 30 Day Money Back Guarantee

    At HostNexus, we are not satisfied until you are. That is why we offer you a 30-Day Money Back guarantee. If we cannot provide you the level of service & customer support that you deserve then we will offer you your money back! Read more about our policy here

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